FAQs

General Faqs

What is Floof & Co.?

Floof & Co. is Hyderabad's pet lifestyle brand, founded in 2010 and based in Jubilee Hills. They offer a fresh pet bakery, grooming & spa, pet fashion, a lifestyle retail store, and a pet-friendly café — all under one roof.

Where is Floof & Co. located?

G-2-A & B, Ground Floor, KKR Square, Sri Rama Colony, Kavuri Hills Phase I, Jubilee Hills, Madhapur Road, Hyderabad, Telangana 500033.

What are your store hours?

The store is open daily from 11:00 AM to 10:00 PM.

How can I contact Floof & Co.?

You can reach us via WhatsApp or phone at +91 88866 36346, or follow us on Instagram at @floofnco

Bakery Faqs

What kinds of cakes do you offer for dogs?

At Floof & Co. we offer a wide range of dog cakes including round, square, bone-shaped, paw-shaped, face-shaped, number-shaped, and special/theme cakes. Prices start from ₹900.

Do you make cakes for cats too?

Yes! We offer cakes for cats as well, including special cakes and cat-themed cakes.

Are the bakery items safe for my pet?

All baked goods are made with human-grade, pet-safe ingredients. They contain no chocolate, no preservatives, and no artificial colours. Eggless and wheat-free options are also available.

Can I personalise a cake for my pet's birthday?

Absolutely. Floof & Co. can pipe your pet's name and age onto cakes, match colour themes using natural bases, and create photo-ready finishes.

What other bakery items do you sell besides cakes?

Beyond cakes, the bakery menu includes meat loaves, pupcakes, pizza, donuts, puffins, and tarts — all made for pets.

How far in advance should I order a cake?

The typical preparation window is 24–48 hours. Same-day orders may be possible depending on slot availability, so it's best to check in advance.

Do you offer birthday boxes or party hampers?

Yes, Floof & Co. has a dedicated Birthday Box collection, and they also offer party platters and return-gift favour boxes.

Grooming Faqs

What grooming services does Floof & Co. provide?

Our Gentle Grooming service includes breed/coat-aware baths, de-shedding, styling, nail and ear care, as well as puppy introductory grooms and senior-friendly sessions.

Is the grooming environment safe and hygienic?

Yes. All tools are sanitised after every pet using UV/alcohol sterilisation, and pet-safe surface disinfectants are used throughout. Non-slip tables and HV dryers with ear protection are also part of their setup.